IT environments are made up of multiple critical business systems such as ERP, CRM, HRIS, and run key business processes on SQL and in other databases. Across any standard enterprise corporation, there are many applications that leverage unique systems of record that house and support a company's most valuable data.
In order to connect and integrate multiple versions, generations, and types of these systems, technical debt is often accrued. This is typically driven by business requirements that can’t be met with a single or the average out-of-the-box enterprise application solution.
Managing these customized systems, unique applications, and the infrastructure required to support them is coupled with ensuring that API’s, middleware and any integrated web services operate effectively - allowing user authentication and connectivity to pre-existing workflows and applications.
To meet user demand for speed, agility, and functionality, many companies customize these systems of record to accommodate the needs of the company and prevent the disruption of day-to-day operations. These customizations are typically built with short-term goals in mind and not with consideration of how these proprietary changes may affect the efficiency of processes and the costs to manage these systems long-term.
The complexity of operating, managing, and integrating multiple systems of record across various end-user applications, as well as across different parts of an organization, companies are actively looking for a solution that can scale with them, at high velocity, and not weigh them down as things continue to change.
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